Legal & policies
Everything in one place.
The general terms for using Easy Fuud — accounts, orders, payments, acceptable use, liability and governing law.
Fees, VAT, recurring billing, failed payments, cancellation, your responsibility for prices and allergen information, and our liability cap.
A step-by-step guide to cancelling in under a minute, what happens to your data afterwards, and exactly when we do and do not refund.
When the 14-day EU withdrawal right applies, when it does not, and what you have instead. Different answers for business subscribers and for people ordering food.
What personal data we hold, why, how long for, who processes it, and your rights under GDPR.
How we process your customers' data on your behalf under Article 28 GDPR: sub-processors, EU storage, transfers, breach notice and deletion.
What we store on your device and why. No advertising cookies, no cross-site tracking, nothing sold to advertisers.
Our conformance position under the European Accessibility Act, the barriers we know about, and how to report one.
Who to contact
- General support and billing — support@easyfuud.com
- Legal and terms — legal@easyfuud.com
- Data protection and privacy — privacy@easyfuud.com
- Accessibility barriers — accessibility@easyfuud.com