Getting Started
How do I set up my restaurant for the first time? How do I set my opening hours and stop orders after closing?
Settings & Your Store
How do I change my logo, cover photo and brand colour? How do I share my ordering link or add it to my website? How do I choose delivery, pickup and payment methods? How do I set up my VAT / tax rates? How do I set up two-factor sign-in (Google Authenticator)?
Menu
How do I add a menu item? How do I mark an item as sold out? How do I add a menu category? How do I add modifiers or extras to an item? How do I set how long a dish takes the kitchen to make? How do I import my menu with the AI Menu Builder? How do I record allergens on my menu? Can AI fill in my allergens for me? How do I print an allergen report for an inspection?
Employees
How do I add a POS (till) employee? How do I control what each employee can do on the till? How do I add a back-office / staff member? How do I see staff hours from the time clock?
POS Setup & Install
How do I install the POS till? How do I activate a POS terminal? How do I set up a receipt printer? How do I print from an iPad? How do I set up kitchen printers? How do I install and update the EasyFuud POS Android app? How do I set up the order phone (print hub)? How do I turn on the customer display (second screen)? How do I set up a till or print hub with a QR code?
POS Operations
How do I accept an online order with a ready time? How do I ring a sale and take payment? How do I give a discount or comp at the till? How do I run End of Day and close the till? How do I find or reprint an old Z report? How do I close all tills automatically each night? How do I reprint a receipt or kitchen ticket? How do I record cash paid in or taken out of the till? Can the till keep working with no internet?
Kitchen & Displays
How do I use the Kitchen Display? How do I set up a kitchen screen on a Windows PC or monitor? How do I bump orders with a keyboard or a USB button? How do I set up a digital menu board?
Payments & Accounting
How do I set up card payments? How do I run the AI Accountant? How do I connect Xero? A day did not reach Xero — what do I do? How do I see my card sales, fees and payouts? How do I refund an order?
Reports
How do I see my sales reports?
Promotions
How do I set up a happy hour or BOGO promotion?
In-Venue Ordering
How do I set up table QR ordering? How do I set up a self-order kiosk? How do customers order on the kiosk? How do I draw my floor plan and take table orders? How do I move items or a bill to another table?
Inventory
How do I set up stock control? How do I add a delivery by photographing the invoice? How do I know what to order? What do the columns on my stock list mean? How do I count stock in bottles, bags or cases? How do I do a stocktake? How do I remove an old item from my stock list? How do I copy a recipe and change the quantities? Where are my suppliers and stock settings? How do I see my food cost and GP per dish? How do I record waste or a spillage?
Troubleshooting
My store shows Closed (or Open) when it shouldn’t — how do I fix it? My receipts print twice (or not at all) — how do I fix it? My till says the licence is already activated on another device The print hub or iPad disconnected — how do I reconnect it? Everything shows out of stock, or the till shows the wrong stock number The till says "Till is not open" — what do I do? It says I’ve hit my plan limit — what can I do?
